Please read the following carefully as it pertains to the ordering process:

Please remember that all orders are subject to a 6% processing fee to a maximum of $12.00 plus GST. This fee will be added to the final invoice when we fill your order. No processing fee will be added to Gift Vouchers. This fee is not added to the online receipt.

STEP 1
Browse through the menu by clicking on the categories in the far left column. Subcategories further define the products. To select items click ADD TO CART. You can change the quantity when viewing the cart contents. When making any changes, remember to always click UPDATE. Please note the unit in which the item is sold. For example, if sold per lb/pound do not order 6 lbs of bananas if you only want 6 bananas.

STEP 2
Once you have finished shopping proceed to the CHECKOUT. Enter your contact information the first time you order and create a login with a password. This eliminates re-typing all your information each time you order. Each member can save 4 shopping lists that make it easier to complete future orders. Please write down your password and keep it for further reference. Each time you proceed to the CHECKOUT enter your email address and password. The cart will recall your personal information except for any credit card numbers.

STEP 3
Choose a method for receiving your order. Home delivery, pick up or shipping beyond Winnipeg. Home delivery is $10.00 plus GST. Pick up is done at 603 Wall Street.

STEP 4
To complete the ordering process, you will need your credit card number and expiry date. Once you have entered this information check off Authorization and click Place Order, the following screen allows you to print out your receipt. Please print out your order receipt as a confirmation that your order is completed. You will also receive an email confirmation; if you do not please contact us. All orders are subject to a 6% processing fee to a maximum of $12.00 plus GST. This fee will be added to the final invoice when we fill your order. This fee is not added to the online receipt.

Check your email for information about your order.

DURING SNOW STORMS SHIPMENTS AND DELIVERIES CAN BE DELAYED. PLEASE CHECK YOUR EMAIL OR CONTACT US TO VERIFY THAT WE ARE ON SCHEDULE at (204) 772-2136 or getorganics@eatit.ca

Shop our Organic Market @ 603 Wall Street
You can shop at our market located at 603 Wall Street. Open Monday to Friday 10 AM - 7 PM and Saturday 10 AM - 4 PM.

Pick Up Orders
Pick up your order at 603 Wall Street from Monday to Friday after 12 PM until 7 pm and until 4 PM on Saturday. Remember that your order will not be ready before 12 PM. You can place an order online 24 hours a day, 7 days a week and select any day we are open to pick up your order. Deadline for Pick Up orders is 3 PM the day before you pick up. Examples: Order Monday before 3 PM and pick up anytime after Tuesday at 12 PM. Order Tuesday before 3 PM and pick up Wednesday after 12 PM.

Home Delivery Orders
Home delivery is only available within Winnipeg city limits. Deliveries are made on Wednesday from 5 PM - 9 PM and Thursday 5 PM - 9 PM. The cost for home delivery is $10.00 plus GST. Deadline for all home delivery orders is Tuesday @ 8:00 PM. If you miss this deadline your order will be processed the following week.

Shipping Orders - When Shipping is $10 or less we ship automatically.
We will ship any where in Canada. Place your order online and email us your preferred method of transport. We also ship with Canada Post, Greyhound, UPS, Fedex, and Purolator. When shipping is $10 or less, we ship all orders automatically. Contact us for more info.

We currently ship to Nunavut via Kivaliq Air and northern Manitoba via Perimeter Air and Calm Air. Deadline for shipping to northern regions is Tuesday @ 8:00 PM. If you miss this deadline your order will be processed the following week.

Alterations, Ommissions & Substitutions
Keep in mind that some items that your order may not be available due to spoilage, low inventory or various other reasons. Prices are subject to change. Substitutions may occur. We will notify you if we make any changes or deletions to your order. All invoices will be adjusted accordingly.

Save Your Cart
To use this feature you must sign up as a member and login to the account page.

Browse and add products to the cart, update item quantities before saving your cart.

Next go back to the account page and save your cart. You can have upto 4 saved carts.

Login at any time and load any of your saved carts to save time shopping.

After loading your saved cart you must update all item quantities and proceed to the check out.

Remember that some items may be out of stock at the time when you upload your saved cart.

Eat It Quick Boxes
Eat It Quick Boxes have staple items and are great for those customers who do not have time to search through the whole site. Small and large boxes are available. We will substitute any items that are not available to complete the box.

Bulk Orders
Any item can be purchased in bulk (by the case). Please inquire via email or in store regarding pricing and case sizes. Some products have bulk discounts available online.

Payment Options
Payment can be made via credit card, Interac or cash for Pick Up Orders. Credit card is the only payment option for Home Delivery and Shipping. Be advised that we may process your credit card immediately after receipt of your online order. If you Pick Up your order and add items we will process a 2nd transaction in our store. Eat It will no longer accept cheques.

Refunds
We make every effort to inspect and verify all products before distribution. It is crucial that you check your order as soon as possible after delivery or pick up. If you find that any of the items are spoiled or missing, please contact us by e-mail or telephone before noon the day after receiving your order. Please provide invoice number and date of purchase and we will credit your following invoice.

Internet Security

Our website is secured with 128-bit encryption, look for the padlock in the status bar when you checkout. We have a Geo Trust Security Seal, for more information visit our certificate provider www.geotrust.com. You can click on the seals found on "Your Account" page and on the checkout pages. Make sure your browser is set up for 128-bit cipher strength.

Privacy
We respect your right to privacy. Your registration information is used to help us provide you with personalized service. We will not share or sell your information to any other party.

Still have questions? Contact Us.